Privacy Policy

Nur Guides is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or purchase products and services from us. By using our website, you agree to the practices described in this policy.

 

1. Information We Collect

We collect both personal and non-personal information from our website users. The types of information we may collect include:
  • Personal Information: Your name, email address, phone number, shipping/billing address, and payment information when you make a purchase or subscribe to our services.
  • Non-Personal Information: Information about your device, browser type, IP address, and browsing habits when you use our website. This is typically collected through cookies and analytics tools.

 

2. How We Use Your Information

We use your information to:
  • Process Orders: Fulfill your purchase, send order confirmations, and handle shipping.
  • Provide Customer Support: Respond to inquiries, troubleshoot issues, and manage your account.
  • Improve Our Website: Analyze trends, track user activity, and improve the performance and usability of our website.
  • Marketing and Communication: Send you promotional emails or updates (with your consent), and notify you of new products, special offers, or other relevant updates.

 

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties to:
  • Process payments (e.g., payment processors).
  • Fulfill shipping orders (e.g., shipping carriers).
  • Provide website functionality (e.g., web hosting providers).
  • Comply with legal obligations or protect our rights and property.

These third parties are only given access to the information necessary to perform their specific services, and they are required to protect your information.

 

4. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us recognize repeat visitors, save your preferences, and optimize our website. You can control cookies through your browser settings. However, disabling cookies may limit your access to certain features of the website.

 

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or disclosure. While we take all reasonable precautions, no data transmission over the internet can be guaranteed as 100% secure.

 

6. Your Rights

You have the right to:
  • Access your personal data: Request a copy of the personal information we hold about you.
  • Correct or update your information: Notify us of any inaccuracies or changes to your personal information.
  • Request deletion: Ask us to delete your personal data, subject to legal obligations.
  • Opt-out of marketing communications: Unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link or contacting us directly.

 

7. Third-Party Links

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies when you visit them.#

 

8. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review the policy periodically to stay informed about how we protect your information.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at support@nurguides.com.


Thank you for trusting Nur Guides with your privacy and personal information.